USB stick stopped showing up, external drive making odd noises, or a laptop that won’t boot with everything still on it — we’ll tell you honestly what’s recoverable before we touch a thing.
Often a logical fault rather than physical damage — many of these are fully recoverable.
Clicking, whirring, or simply not showing up — we’ll assess the drive before attempting anything.
If the drive itself is intact, we can usually pull your files off before any repair work happens.
The sooner you stop using the drive, the better the chance of getting deleted files back.
Even physically damaged drives can sometimes be recovered — bring it in and we’ll take a proper look.
Drive shows up but won’t open — often fixable without losing what’s on it.
Every recovery job starts with an honest assessment of what’s actually recoverable. If it isn’t worth attempting, we’ll tell you straight rather than charging you for a long shot.
It depends on the type and extent of the fault. We assess every drive individually and give you an honest answer before any work or cost is involved.
Stop using the drive straight away — continuing to use it can overwrite recoverable files. Bring it in as soon as you can.
In many cases, yes. Bring the device in and we’ll let you know what’s possible.